Performance criterion

Staff turnover rate

Measure

Staff turnover rate consistent with turnover and retention benchmarks

Result

Not achieved ☐ Partially achieved ☐ Achieved ☒

Supporting statement

For 2019–20, ACARA’s turnover rate of 6.0 per cent for ongoing employees is considerably lower than previous years and below the Australian Public Service (APS) separation rate for ongoing staff of 7.8 per cent (December 2019), which is used as a benchmark.

Performance criterion

Level of Aboriginal and Torres Strait Islander employment within the workplace

Measure

Increase in level of Aboriginal and Torres Strait Islander employees

Result

Not achieved ☐ Partially achieved ☒ Achieved ☐

Supporting statement

ACARA continues to work with Aboriginal and Torres Strait Islander people to support an increased level of employment of Aboriginal and Torres Strait Islander people. Commitments as part of our Innovate Reconciliation Action Plan include cultural awareness training for the entire workforce and will include an Aboriginal and Torres Strait Islander employment strategy in 2020–21. ACARA also commenced using ATSIjobs.com.au as part of our recruitment strategy.

Performance criterion

Level of staff satisfaction and/or engagement (inclusive of ratings for effective leadership)

Measure

Strong level of staff satisfaction and/or engagement and strong ratings for effective leadership

Result

Not achieved ☐ Partially achieved ☐ Achieved ☒

Supporting statement

ACARA continues to build on previous years’ staff satisfaction and engagement levels, with our 2019 engagement score of 73 per cent, on par with our 2019 survey results. The leadership rating for 2019 was 72 per cent (an increase of 18 per cent on the previous survey).