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Summary of performance in 2018–19

The understanding of the picture of crime impacting Australia is increasingly used to influence strategies and responses to crime. Met—Our intelligence across a wide range of criminality informed and guided strategies at a similar level to previous years. This was supported by our stakeholder survey results, particularly the number of stakeholders agreeing or strongly agreeing that our intelligence products inform policy/legal responses to criminal activity. 4. Respond 1: The ACIC better informs and influences collaborative efforts to harden the environment against crime. Met—Our intelligence informed and influenced activities to harden the environment against serious and organised crime at similar levels to previous years. This was supported by our stakeholder survey results. 5. Respond 2A: The ACIC is conducting collaborative investigations and intelligence operations, and producing intelligence with and for partners that is effective in disrupting, disabling and dismantling serious and organised crime. Met—Our performance measures that track the impact of our intelligence produced by our investigations and intelligence operations, which enable partners to disrupt serious and organised crime, were largely in line with long-term trends. 6. Respond 2B: ACIC partners are better informed and enabled to undertake policing and community safeguarding activities through access to national information systems and services. Met—We informed and enabled our partners to protect the community, through delivery of our national information systems and services. This was supported by our positive stakeholder survey results. 7. Connect 1: Existing ACIC systems and services are accessible, used and reliable. Met—We continued to provide our services to a broad range of agencies with a high level of availability. 8. Connect 2: Through effective collaboration, enable the delivery and implementation of new and enhanced ACIC systems and services that satisfy the needs of stakeholders and users. Partially met—While we delivered new and enhanced services and made substantial progress towards the delivery of others, due to a decline in stakeholder satisfaction we did not fully meet the criterion. 9. Connect 3: The ACIC is sharing increasing volume, breadth and formats (mediums, platforms) of criminal intelligence and information, police information, and other relevant information. Met—Overall our performance this year reflected a similar level to previous years, with increasing volumes of information and new data sources shared.

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https://www.transparency.gov.au/annual-reports/australian-criminal-intelligence-commission/reporting-year/2018-2019-3