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Open disclosure

Open disclosure is the open discussion of adverse events that result in harm to a person while receiving health care, with that person and/or their support people. Open disclosure is part of a person’s healthcare right to information. It is anchored in professional ethics and professional codes of conduct, and is part of good clinical practice, effective clinical communication and the care continuum.

In March 2020, the Commission completed a review to assess implementation of the Australian Open Disclosure Framework in health services. Findings of the review illustrated that state and territory health departments and health service organisations have undertaken considerable work to implement open disclosure. However, levels of maturity across the system differ with respect to implementation of open disclosure, and inconsistencies were found in how the Australian Open Disclosure Framework was translated into practice.