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My Health Record in emergency departments

The Commission was engaged by the Australian Digital Health Agency to investigate the barriers and enablers to the My Health Record system in emergency departments. In November 2019, the Commission published the Emergency Department Clinician’s Guide to My Health Record, in partnership with the Australasian College for Emergency Medicine, peak bodies, and states and territories. The guide and supplementary support material will aid the continued adoption and use of the My Health Record system in emergency departments.

In addition, the Commission’s project team continued information sessions for public and private emergency departments across the country. The sessions were conducted in partnership with the Australian Digital Health Agency, and state and territory e-health representatives, and were delivered in 25–30-minute sessions or via peer-to-peer communication on the emergency department floor. In 2019–20, 123 sessions across 34 hospitals reaching 1,151 staff were held to discuss how My Health Record can be integrated into clinical workflows.