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Post-assessment survey

A post-assessment survey was sent to health service organisations after assessment to assist with monitoring the performance of accrediting agencies and assessors for the NSQHS Standards. The survey has had a 40.5% response rate. Some of the key findings from the survey included: all assessments had a lead assessor, final reports were provided to health service organisations on time and in a format that was easily understood, and assessors were not spending 60% or more time in operational areas during an assessment.