The Commission continued to improve oversight of, and feedback on, the performance of accrediting agencies in 2019–20. Feedback is collected through a number of key data sources, including data submitted from accrediting agencies, observations by the Commission, post-assessment surveys from health service organisations and information from enquiries to the NSQHS Standards advice centre. The Commission provides performance feedback to each of the accrediting agencies on a regular basis and monitors their compliance with the conditions of approval under the AHSSQA Scheme.