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Australian Health Service Safety and Quality Accreditation

247 (72%) of hospital and day procedure services met requirements

National General Practice Accreditation

1,974 (99.9%) of general practices met accreditation

NSQHS Standards advice

2,666 total enquiries, 743 phone enquiries, 1,923 email enquiries

New Clinical Care Standards

1. Peripheral Intravenous Catheters

2. Third and Fourth Degree Perineal Tears

3. Cataract

National Hand Hygiene Initiative

1,100 organisations, 700,000 'moments' of hand hygiene, 85.7% compliance (national benchmark 80%)

My Health Record in Emergency Departments

123 information sessions, 34 hospitals, 1,151 staff

Top website page views

552,911 NSQHS Standards page

326,466 Safety and quality home page

313,072 National Hand Hygiene Initiative page

6,967,995 total website page views

Top resource downloads

29,177 NSQHS Standards 2nd edition

25,152 Charter of Healthcare Rights poster

17,472 Infection Prevention and Control Workbook

834,420 total resource downloads