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Patient safety culture measurement

Measuring patient safety culture from the perspective of staff can provide insights that lead to improvements in care. Hospital staff are often the first to identify concerning patterns of unsafe practice and conditions that increase or decrease the likelihood of unsafe practice.

Patient safety culture can be measured through surveys of hospital staff, qualitative measurement, ethnographic investigation or a combination of these. To support local monitoring and improvement of patient safety culture in Australian hospitals, the Commission is developing a measurement toolkit. The toolkit will include a validated survey to measure patient safety culture, information on other validated measures, and advice on implementation and improvement strategies.

In 2019–20, the Commission, with support from the Safety Culture Measurement Expert Advisory Group, identified, modified and tested a short survey for inclusion in the patient safety culture measurement toolkit. The Commission will continue to work with the expert advisory group to finalise the toolkit and support measurement of patient safety culture in Australian hospitals.