3.3.1 Results from the Stakeholder Relationship Health Assessment survey show that 94% of stakeholders strongly agreed or agreed with the statement: “ABS statistics, information or services are valuable to my business or organisation”.
Additionally over 90% of stakeholders strongly agreed or agreed that the ABS is a credible source of data and information, and a national asset that provides value to Australia. Respondents noted reduced funding and resources have impacted the range of information available.
68% strongly agreed or agreed that ABS is a driver of data improvements, and 76% that the ABS collaborates effectively with its stakeholders.
The majority of stakeholders strongly agreed or agreed their ABS contact(s) were open to their needs (83%), approachable (92%), customer focused (73%) and collaborative in their attitude to work (80%). Stakeholders also noted that existing processes added a barrier to reaching subject matter experts, but provided positive feedback about outposted officers and key relationship managers.
ABS Senior Executives reported that the implementation of Strategic Partnership Managers (SPMs) into Central Agencies within State Government has been positively received. The Managers are successfully facilitating collaboration between the Commonwealth and State and Territory Governments on innovative statistical solutions to maximise the opportunities from data analytics and data integration and are undertaking peer reviews. The SPMs form a conduit between ABS subject matter areas and their jurisdictional counterparts, helping to grow the business of the ABS and raising the visibility of both ABS products and jurisdictional projects.
The ABS and the Department of Foreign Affairs and Trade held a senior round table to develop shared understanding of the implications from the 2017 Foreign Policy White paper. Following there was commitment to pursue further ABS-DFAT collaboration on a range of cross-government priorities including the Sustainable Development Goals and trade statistics.
The ABS is partnering with the Australian Bureau of Agricultural and Resource Economics and Sciences (ABARES) to modernise the agricultural statistics system to reduce the burden on farmers, minimise data collection costs and improve the accuracy and quality of statistics.
The ABS is supporting the Department of Environment and Energy (DOEE)-led national approach to environmental-economic accounting. This approach was endorsed by all Ministers as a means to improve decision making that involves environmental, economic and social dimensions.
ABS Senior Executives reported that a number of secondments both inward and outward to the RBA, Federal Treasury, State Government Departments and the Productivity Commission has resulted in a deepening of bilateral relations, shared understanding of data sources and methods and new insights into ABS microdata, an example being the Wage Price Index microdata analysis undertaken by the RBA.
ABS Population and Social Statistics Division (PaSSD) has negotiated user funding for a number of projects, including innovative projects with State Government and the Federal Department of Education. Significant funding was also successfully tendered for the National Health Survey, Survey of Disability and Carers, National Aboriginal and Torres Strait Islander Health Survey and the Personal Safety Survey. This level of investment reflects the confidence in ABS partnerships with stakeholders to deliver quality statistics. PaSSD also works to produce publications on smaller investments in the areas of crime and justice and migrants, highlighting the breadth of work and stakeholders we are engaged with.