AAFCANS have employed a qualified business partner with an excess of seventeen years food audit experience to conduct audits across AAFCANS premises. These audits now include licensed traders. Audits are conducted yearly with further audits undertaken when deemed necessary. This provides management and the Board with assurance that our facilities and processes meet the highest safety standards.
The results from these audits are addressed in conjunction with the Defence Estate and Infrastructure Group to ensure that all AAFCANS premises comply with the relevant legislation and continue to provide a safe and healthy environment for staff and customers.
AAFCANS web-based food safety induction training was updated to align with revised food safety policies and procedures. This program ensures that all employees receive the required training in food safety and ensures they attain the required skills and knowledge in order to maintain safe food practices in the workplace. The provision of good quality, safe food is a priority with AAFCANS.
Work Health and Safety
Our processes to ensure compliance with WHS and food safety programs continue to improve and remain current. Updates were distributed throughout the year via the AAFCANS intranet, electronically through the weekly bulletin emailed to outlet managers and reinforced in team and base management meetings.
Each outlet is audited at least annually with those issues identified reported to either the Defence Estate & Infrastructure Group or AAFCANS management for resolution.
The agency’s policy statement was reviewed and updated in March 2019 and approved by the Managing Director. The policy is reviewed annually to meet legislative requirements.
There were no dangerous occurrences in the reporting period. Whilst the process of outlet audits is continuous with practice improvements occurring at a local level, the issues in relation to major facility works remain the responsibility of Defence.
Average Number of FTE Employees throughout the period
Hours of Labour (‘000’s)1
All injuries (year of review)
Lost time Injuries
Hours Lost (year of review)
Frequency Rate 2
Severity Rate 3
(% Wages) 4
Note 1 Inclusive of annual leave, long service leave and sick leave hours taken
Note 2 Frequency Rate: Number of lost time injuries per thousand hours worked
Note 3 Severity Rate: Number of lost days per thousand hours worked
Note 4 Absenteeism for sick leave, not being workers compensation, permanent payroll only – excludes casual wages paid.
During the 12 months from July 2019 to June 2020 three new claims was submitted to Comcare. Time lost due to workplace injuries totalled 1,240 hours. The number of injuries reported in the financial year was stable at 43. AAFCANS continues to manage existing long-term claims and resolves minor claims through early intervention outside the Comcare system.