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Our purpose

To provide safe, secure, efficient and environmentally responsible services that are valued by the aviation industry and community.

Our ambition

To be the industry partner for keeping skies safe and delivering distinctive value.

Our role

Airservices is a government-owned organisation established by the Air Services Act 1995 (the Act). We are a designated corporate Commonwealth entity under the Public Governance, Performance and Accountability Act 2013 (PGPA Act).

Our primary role, as defined under the Act, is to:

  • provide facilities and services for the safety, regularity and efficiency of air navigation within Australian administered airspace. This includes providing air traffic services, aviation rescue fire fighting services, aeronautical information, radio navigation and telecommunications services.
  • promote and foster civil aviation in Australia and overseas.

In undertaking our functions we regard the safety of air navigation as our most important consideration, and we protect the environment as far as practicable from the effects of aircraft operations.

We are funded through customer charges for our services and by capital raised from debt markets. The Airservices Board set our prices, after extensive consultation with industry and oversight by the Australian Competition and Consumer Commission (ACCC). The aviation industry was directly impacted by the COVID-19 pandemic, leading to a 91 per cent reduction in revenue. As a result, we have received government assistance to support the industry, which is outlined in this report.


We operate in accordance with the Act, the Australian Airspace Policy Statement 2018, the PGPA Act and the Minister’s Statement of Expectations. A range of other legislation informs our operations. More information is available at www.airservicesaustralia.com/acts-and-regulations.