Index
A
access to services, 51–2
Accessibility Advisory Group, 51
Accountable Authority see Registrar
Accountable Authority Instructions, 67
address and contact details, ii
Administrative Appeals Tribunal
appeals, 23, 46–9
enabling legislation, 10
jurisdiction, 10
membership, 13
organisation structure, 11–12
outcome, program and purpose, 11, 20
powers, 10, 15
review of amalgamated AAT, 4, 50
role and functions, 2, 10, 20
statutory objective, 11, 20
Administrative Appeals Tribunal Act 1975, 10, 46, 60
Administrative Decisions (Judicial Review) Act 1977, 46
advertising and market research, 154
age pension reviews, 28, 41, 42
Aged Care Quality and Safety Commission, 32
Agency Head see Registrar
alternative dispute resolution, 3, 4, 15, 16, 33, 146
ANAO see Australian National Audit Office
annual performance statement, 20–3
annual report corrections, 155
appeals
against AAT decisions, 23, 46–9, 147
against IAA decisions, 72–3
APS employee census, 6, 63
APS Values, Code of Conduct and Employment Principles, 62
APSC Indigenous Pathways Graduate Program, 65
Archives Act 1983, 30, 31
Attorney-General’s Department, 39, 56
Audit and Risk Committee, 60, 61
audit program, internal, 61
Auditor-General
access clauses in contracts, 67
reports on the operations of the AAT, 50
see also Australian National Audit Office
AusTender, 67
Australasian Legal Information Institute, 51
Australian Border Force, 32
Australian Financial Security Authority, 32
Australian Human Rights Commission, 50
Australian National Audit Office, 61
independent audit report, 24, 76–7
Australian Prudential Regulation Authority, 32
Australian Securities and Investments Commission, 32
Australian Security Intelligence Organisation, 10, 16, 30, 31
Australian Security Intelligence Organisation Act 1979, 31
Australian Skills Quality Authority, 30, 33
Australian Small Business and Family Enterprise Ombudsman, 31, 33
Australian Taxation Office
decision reviews, 3, 31, 32
liaison, 33
Average Staffing Level cap, 7, 63, 135
B
Benk, Diana, 40
Britten-Jones, Peter, 3, 14, 28, 128
Building and Construction Industry (Improving Productivity) Act 2016, powers under, 17
Business Continuity Management Committee, 61
business planning, 60–1
C
Callinan, Hon Ian, 4, 50
case assessment registrars, 15
caseload
analysis of performance against purpose, 24
annual performance statement, 20–3
applications lodged and finalised, 136–9
Immigration Assessment Authority, 70–3
management of, 3–4
overview, 25–7
President’s remarks, 2–3, 4
Registrar’s remarks, 7
review outcomes (statistics), 140–5
see also by name of division; review process
caseload practice managers, 15
Centrelink reviews, 28, 41–2
see also General Division; Social Services and Child Support Division
child support reviews, 43–4, 45
see also Social Services and Child Support Division
citizenship reviews, 30
Civil Aviation Safety Authority, 32
Comcare
liaison, 33
reviews, 28
Comcover Awards, 6
Commonwealth Ombudsman, 50
Commonwealth Procurement Rules, 67
complaints
to AAT, 54
to external bodies, 50
to IAA, 73
conference registrars, 4, 15
professional development, 64–5
Constitution, 46
consultants, 67
contact details, inside front cover, ii
contracts, 67
controlled operations, 16–17
corporate governance, 60–2
Corporate Plan 2018–19, 5, 60
correction of errors in previous annual report, 155
country of reference
of IAA referred applicants, 71
refugee lodgements and finalisations, 37–8
court appeals
AAT, 23, 47, 147
IAA, 72–3
court decisions, 47–9, 73
Crimes Act 1914, powers under, 17
Criminal Code Act 1995, powers under, 17
customs reviews, 32
D
decisions published, 6, 22, 51, 57
definitions (terminology), 162–5
Department of Foreign Affairs and Trade, 39
Department of Home Affairs, 36, 38, 39, 56, 70
Department of Human Services, 40, 45
Deputy Division Head, 14, 129
Deputy Presidents, 11, 116–17
appointments and cessations, 126–7
powers, 13, 17
digital strategy, 7, 66
directions and guidelines, 16
disability access, 52
disability reporting mechanism, 154
disability support pension reviews, 28, 41, 42
District Registrars’ Management Group, 60
diversity, workplace, 6, 65, 133
Division Heads, 14
profiles, 128–9
divisions
caseload overview, 25–7
court appeals lodged and finalised, 23, 47, 147
number of members assigned, 126
operation of, 28–45
organisation structure, 11
review outcomes (statistics), 140–5
to which members were assigned, 117–25
see also by name of division
E
ecologically sustainable development, 154–5
Education Services for Overseas Students Act 2000, powers under, 17
employees see staff
engagement see stakeholder engagement
enterprise agreements, 62, 63
environmental performance, 154–5
ethical standards, 62
exempt contracts, 67
expenses by outcome, 135
external scrutiny, 46–50
F
Fair Work Act 2009, powers under, 17
Family Court of Australia judges, 117
family tax benefit reviews, 28, 41, 42
fast track reviewable decisions, 70–1 see also Immigration Assessment Authority
Federal Circuit Court of Australia, 39
appeals against IAA decisions, 72
Federal Court of Australia, 39
judges, 116–17
feedback, 55–6
financial performance, 7, 24–5, 134–5
financial statements, 76–112
expenses by outcome, 135
resource statement, 134
fraud control, 61–2
freedom of information, 50
Freedom of Information Division, 11
applications lodged, finalised and on hand, 26, 27, 29
court appeals lodged and finalised, 47, 147
number of members assigned, 126
operation of, 30
review outcomes (statistics), 142
timeliness of applications finalised, 21, 29
G
General Division, 11
applications lodged, finalised and on hand, 26, 27, 29
court appeals lodged and finalised, 47, 147
number of members assigned, 126
operation of, 28, 30
review outcomes (statistics), 141
stakeholder engagement, 33
timeliness of applications finalised, 21, 29
glossary, 162–5
grants, 154
Guide to Refugee Law in Australia, 51
H
Haddad, Sobet, 70
harassment prevention, 66
health and wellbeing, 66
hearings, 16
number of, 53, 146
human resources management, 62–6 see also staff
I
Immigration Assessment Authority, 11
caseload, 71–2
complaints, 73
court appeals, 72–3
enabling legislation, 70
jurisdiction, 70
powers, 71
role and functions, 70
statutory objective, 70
structure, 70
timeliness of cases finalised, 71
Indigenous Australians
access to services, 52
staff (workplace diversity), 65, 133
information and communications technology, 7, 66 see also website
Information Publication Scheme, 50
Inspector of Transport Security Act 2006, powers under, 17
internal audit program, 61
interpreting services, 51–2
J
Joint Standing Committee on Migration, 50
judges of the Family Court of Australia, 117
judges of the Federal Court of Australia, 116–17
judicial decisions, 47–9, 73
judicial reviews see court appeals
Judiciary Act 1903, 46
jurisdiction
of AAT, 10
of IAA, 70
L
Law Council of Australia, 6, 56
Leadership Capability Framework, 6, 24, 64, 65
Leathem, Sian, 14 see also Registrar
legislation
enabling legislation, 10, 70
powers under other Acts, 16–17
legislative reforms, 4
letter of transmittal, iii
list of requirements, 156–9
M
market research, 154
McCabe, Bernard, 14, 31, 128
members, 13, 119–25
additional functions, 16–17
appointments, reappointments and cessations, 3, 4, 126–7
numbers by category, 13
professional development, 3, 64
qualifications, 13
merits reviews see by name of division; caseload; review process
Migration Act 1958, 30, 46, 70, 72
powers under, 10, 17, 70
Migration and Refugee Division, 11
applications lodged, finalised and on hand, 2, 20, 25, 26, 27, 34
caseload, 33–8
caseload strategy, 38–9
court appeals lodged and finalised, 47, 147
decisions published, 22
migration cases, 34–6
number of members assigned, 126
refugee cases, 36–8
review outcomes (statistics), 143
stakeholder engagement, 39
timeliness of applications finalised, 21, 34
see also visas
migration cases, 34–6 see also Migration and Refugee Division
Military Rehabilitation and Compensation Act 2004, 32
mission statement see purpose of AAT
N
Narcotic Drugs Act 1967, powers under, 17
National Consultative Committee, 60
National Disability Insurance Agency, 33
National Disability Insurance Scheme Division, 11
applications lodged, finalised and on hand, 26, 27, 29
court appeals lodged and finalised, 47, 147
number of members assigned, 126
operation of, 30–1
review outcomes (statistics), 142
stakeholder engagement, 33
timeliness of applications finalised, 21, 29
National Mooting Competition, 56
Negotiating Outcomes on Time Competition, 56
newstart allowance reviews, 28, 41, 42
non-compliance with finance law, 61
Norfolk Island
jurisdiction of AAT, 10
notifiable incidents, 66
O
objective of the AAT, 11, 20
O’Connell, Irene, 14, 129
Office of the Australian Information Commissioner, 50
online lodgement, 6, 66
organisation structure, 11–12
outcome, program and purpose, 11
P
paid parental leave reviews, 44, 45
people from culturally and linguistically diverse backgrounds
access to services, 51–2
staff (workplace diversity), 65, 133
people with disability
access to services, 52
staff (workplace diversity), 65, 133
performance
annual performance statement, 20–4, 60
financial performance, 7, 24–5, 134 see also financial statements
plans and planning
business planning, 60–1
Corporate Plan 2018–19, 5, 60
planning processes, 6–7
Strategic Plan 2015–20, 5, 24, 61
policy and procedure documents, 16, 51
Portfolio Budget Statements, 11
powers
of AAT, 10, 15
of IAA, 71
practice documents, 16
President, 13, 116
profile, 128
qualifications, 13
review of year, 2–4
role, 11, 60, 70
Principal Registry, 15
Principal Registry Management Group, 60
Privacy Act 1988, 30
Proceeds of Crime Act 2002, 17
processes and procedures see review process
procurement see purchasing
productivity gains, 66
professional development, 3, 5, 6, 64–5
Protective Security Committee, 61
Public Governance, Performance and Accountability Act 2013, 20, 60, 70, 90, 134–5
Public Service Act 1999, 60, 70
Publication of Decisions Policy, 22, 57
published decisions, 6, 22, 57
purchasing, 67
purpose of AAT, 11, 20
R
Redfern, Jan, 14, 128
refugee cases, 36–9 see also Migration and Refugee Division
Registrar
review of year, 5–7
role, 14, 60
registries, 5, 14–15
remuneration
senior executives, 153
staff, 63, 133
reports on the operations of the AAT, 50
resource statement, 134
review of amalgamated AAT, 4, 50
review of year
President, 2–4
Registrar, 5–7
review process
of AAT, 3–4, 15–16
of IAA, 70–1
see also caseload
risk management, 61
Comcover Awards, 6
role and functions
AAT, 2, 10, 20
Division Heads, 60, 70
IAA, 70
President, 11, 60, 70
Registrar, 14, 20, 60
S
safety see work health and safety
Safety, Rehabilitation and Compensation Act 1988, 28
Safety, Rehabilitation and Compensation (Defence–related Claims) Act 1988, 32
Seafarers Rehabilitation and Compensation Act 1992, 28
Security Division, 11
applications lodged, finalised and on hand, 26, 27, 29
court appeals lodged and finalised, 47, 147
number of members assigned, 126
operation of, 31
review outcomes (statistics), 142
timeliness of applications finalised, 21, 29
Senior Executive Service (SES) employees, 14
employment arrangements, 63
remuneration, 63, 153
Senior Leadership Group, 60
senior management and committees, 13–14, 60
Senior Members, 11, 117–19
appointments, reappointments and cessations, 126–7
Senior Reviewer (IAA), 14, 70
Service Charter, 52–3
services to users see user services
small business participation in procurement market, 67
Small Business Taxation Division, 11
applications lodged, finalised and on hand, 26, 27, 29
court appeals lodged and finalised, 47, 147
establishment, 3
number of members assigned, 126
operation of, 31
review outcomes (statistics), 145
stakeholder engagement, 33
timeliness of applications finalised, 21, 29
Social Services and Child Support Division, 11
applications lodged, finalised and on hand, 2, 20–1, 25, 26, 27, 40–1, 42, 43
caseload, 40–4
caseload strategy, 44–5
court appeals lodged and finalised, 47, 147
decisions published, 22
number of members assigned, 126
review outcomes (statistics), 144
second review outcomes, 45
stakeholder engagement, 45
timeliness of applications finalised, 21, 40–1
speeches and presentations, 148–50
staff
Average Staffing Level cap, 7, 63
diversity, 6, 65, 133
employee census, 6, 63
employment status by location, 130–1, 133
enterprise agreements, 62, 63
equal employment opportunity data, 133
gender, 130–1, 132
non-salary benefits, 64
performance pay, 63
professional development, 5, 6, 64–5
remuneration, 63, 153
salary ranges, 133
staffing overview, 62–3
work health and safety, 65–6
stakeholder engagement, 6, 33, 56, 150–2
Migration and Refugee Division, 39
other divisions, 33
Social Services and Child Support Division, 45
Strategic Plan 2015–20, 5, 24, 61
student engagement, 56
Studies Assistance Scheme, 65
Surveillance Devices Act 2004, powers under, 16
survey of parties and representatives, 6, 55–6
T
Tax Practitioners Board, 32
Taxation and Commercial Division, 11
applications lodged, finalised and on hand, 26, 27, 29
court appeals lodged and finalised, 47, 147
number of members assigned, 126
operation of, 32
review outcomes (statistics), 145
stakeholder engagement, 33
timeliness of applications finalised, 21, 29
Telecommunications (Interception and Access) Act 1979, powers under, 16
tender processes, 67
terminology (definitions), 162–5
Thomas, Hon Justice David, 13, 128 see also President
timeliness of applications finalised, 21, 29, 34, 40–1
Tobacco Plain Packaging Act 2011, powers under, 17
training see professional development
Treasury, 33
Tribunal Executive Group, 60
Tribunals Amalgamation Act 2015, 4, 50
U
unauthorised maritime arrivals, 38, 70
United Nations High Commissioner for Refugees, 56
user experience rating, 22–3
user services
accessibility, 51
complaints, 54, 73
feedback, 55–6
Indigenous Australians, 52
interpreting services, 51–2
online services, 5–6, 51, 57, 66
people from culturally and linguistically diverse backgrounds, 51–2
people with disability, 52
Service Charter, 52–3
V
Veterans’ Appeals Division, 11
applications lodged, finalised and on hand, 26, 27, 29
court appeals lodged and finalised, 47, 147
number of members assigned, 126
operation of, 32
review outcomes (statistics), 142
timeliness of applications finalised, 21, 29
Veterans’ Entitlements Act 1986, 32
visas
applications lodged, finalised and on hand, 34–8
bridging visas, 36
business, skilled and work visas, 36
decisions related to character, 30, 50
family visas, 36
partner visas, 36
protection (refugee) visas, 36–8, 70
student visas, 4, 17, 36, 66
visitor visas, 36
see also Migration and Refugee Division
vocational education and training reviews, 30
W
Walsh, Jim, 3, 14, 40, 129
warrants, 16–17
website, 5–6, 51, 57 see also information and communications technology
work health and safety, 65–6
workers’ compensation reviews, 28
workload see caseload
workplace diversity, 6, 65, 133
workplace harassment prevention, 66
Y
youth allowance reviews, 41, 42
Visit
https://www.transparency.gov.au/annual-reports/administrative-appeals-tribunal/reporting-year/2018-2019-56